Client Reviews

Here are some comments that our Clients have made about T-GEM and our staff.

Smiling Elderly Woman

Janet - Needed help at home

Having used another care agency for a few years, I seen TGEM advertising and gave them a ring.  Mandy & Jennifer are so helpful and very professional.  I just needed a bit of help lighting the fire and doing a bit of light housekeeping and they send me the same Carer every time.  Carla is lovely and I can't praise her enough.  I really can't recommend T-GEM enough.

Smiling Grandpa

Ken - Needed Live-in Care

I had a stroke recently and was told that I needed a bit of rehab so would need to go into a Nursing Home.  I didn't want to go into a home - I'm stuck in my ways. I had heard about T-GEM and their live-in care service through a group that I go to so I gave them a ring.  They introduced me to Daniel and I can't sing his praises enough.  He moved in with me and he helped me around the house, with my personal care, even taking me out to see friends.  Thankfully, I'm back to full health now and that is thanks to T-GEM

Lady with Folded Arms

Sally - Needed Night Sits

My family are brilliant and they help me with my care throughout the day but I was starting to need a bit of help at night.  I contacted TGEM and spoke to Jennifer and explained my needs.  She was so helpful and had found me a carer within 24 hours.  I was worried that I would end up having different staff every night but TGEM are brilliant and I have the same three carers all the time.  I have built up a brilliant relationship with the girls and my family are delighted because they can rest at night knowing that I have help and support throughout the night.